Covid 19 Safety Enhancements

The Santander Arena and Santander Performing Arts Center has undergone numerous enhancements to the venue to ensure patron safety.

Touch-less Points of Sale

credit cards only

Touch-less Flushing

in all restrooms

Hand Sanitizing


Disinfecting Procedures

Increased Filtration

on our air handlers

UV Lighting

on air handlers

Mask policies may vary per event and are subject to change per local, state and federal guidance.
Please check the specific event webpage for any changes to this policy for your upcoming event.

New Venue Policies

Smoking Policy
Exterior smoking areas are discontinued. Guests are not permitted to leave the building and re-enter in order to smoke. Electronic “e-cigarettes” are prohibited.
Bag Policy
One clear bag only. A small clutch may also be carried in addition to one clear bag. All other bags, backpacks, and totes are strictly prohibited. See next page for size limitations.
*An exception will be made for medical items. See next page for details.
Security Policy
To present a safe event for everyone, jackets may be searched upon entry. All guests are subject to walk-through metal detector search.

In Case of Illness

If a guest is experiencing any of the following, we ask that you stay home:

  • A guest who has COVID-19 symptoms.
  • A guest who has a COVID-19 test result pending.
  • A guest who is under a healthcare provider’s care for a positive COVID-19 test.
  • A guest who has been exposed to COVID-19 (unless fully vaccinated).